Home > MiConnection – October 26

MiConnection – October 26



GearUpSept2017Message from the President and CEO, Margaret Dimond, PhD

With our focus on Gearing up for Great, we’ve done some amazing work in a very short time. I’m so proud of your enthusiasm and your commitment to help position Ascension Crittenton Hospital to serve the people of the Rochester-area community for years to come. Here are just a few accomplishments to date:

  • Successfully earned our Level III trauma verification
  • Worked side by side with physicians to make the most of capital improvements in our facility including a new 128 CT Scan, the newest daVinci robot, 3D mammography plus renovation of our ED, relocation of our inpatient rehab and outpatient lab and other renovations still ongoing throughout the hospital.
  • Assumed full ownership of our hospital MRI services with no interruption in patient care.
  • Developed our own Primary Care Network and welcomed nearly 30 new, employed physicians.
  • Refined our approach to customer service to consistently deliver improved HCAHPS scores, helping us to become a leader among Ascension hospitals in Michigan.
  • Truly engaged in culture change – leading in our TINYpulse participation as well as the model community survey participation.
  • Deployed Symphony successfully and on an accelerated timeline.
  • Became the first in the nation to rebrand our hospital as Ascension.

This is only scratching the surface. I’m so very grateful for your resilience and for your dedication to our patients. You are truly inspired to care, and it has been an honor to lead you. I wish you all the best as you continue to Gear up for GREAT!



TRIMEDX Go Live — Monday, Nov. 5

Ascension Crittenton has begun a partnership with TRIMEDX for our clinical engineering and asset management needs. TRIMEDX service will become fully operational on Sunday, November 5

The TRIMEDX process will result in few initial changes for associates requesting clinical engineering equipment service. The most significant change will be how to request equipment service.  Starting November 5, all clinical engineering service requests should be placed by dialing extension 5129. These calls will be answered by the TRIMEDX Client Experience Center (CEC) Monday through Friday from 5:30 am to midnight with weekend & holiday hours from 7:00 am to 7:00 pm.  Outside of these hours, associates will hear emergency instructions for reporting STAT service requests.

TRIMEDXWhen you reach the CEC, you will be asked to provide the following information:

  • Your first and last name
  • Phone number where you can be contacted
  • TRIMEDX Clinical Engineering ID #
  • Your location
  • Problem with the equipment


News You Can Use 

Ascension Crittenton Business Cards, Stationery, Discharge Folders Now Available

The much-anticipated business cards, appointment cards, letterhead and envelopes with the new Ascension Crittenton branding are now available for order online via the Ascension. Crittenton Storefront. You can find the Storefront on www.crittenton.com at the bottom right under Staff Resources. If you haven’t ordered from the Storefront before, you will find instructions on the log in page. The new Ascension Crittenton Hospital discharge folders can be picked up in the Nursing Resource Office. Thank you for your patience!

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Quiet Time Begins this Week

To help improve the healing environment for our patients, Quiet Time will be observed daily between the hours of 2 – 4 p.m. Please help maintain a serene environment during this time.


National Prescription Drug Take Back Day – October 28

Need to safely dispose of unused or expired medications? You can on National Prescription Drug Take Back Day, October 28.  Visit www.dea.gov or call 800-882-9539 for a collection site near you. Click here for more info.


How Can the Safety and Emergency Management Team Help You?

Ascension Crittenton’s Safety and Emergency Management Team is focused on ensuring safety in our environment of care for patients, visitors and associates.  The team includes: Julia Marino, (pictured) MHSA, Safety Officer II and Brent Lewis, (pictured) Firefighter, Certified Health Safety Professional, Safety Officer II. Julia is the lead on Environment of Care departmental rounds and will chair the Environment of Care Committee. Brent leads efforts around emergency preparedness including the Emergency Management team. If an associate is looking to be a part of the Emergency Management Team or take part in a drill, new members are welcome. They are also available to assist with:

  • Access to Materials Safety Data Sheets (MSDS) Online.
  • A noticed safety issue or procedure in your department that needs to be investigated or corrected.
  • An unsafe condition in the environment or exterior of building that needs to be corrected.
  • Preparation or follow up with a Joint Commission- and/or MIOSHA-related item or visit.

For more information, to report a safety issue, or if you’d like to participate in an emergency management drill, contact Julia at Julia.Marino@Medxcelfm.com  or Brent at Brent.Lewis@Medxcelfm.com


Halloween Merchandise 50% Off

Now while supplies last, all Halloween-themed merchandise is half off the regular price in the Ascension Crittenton Gift Shop. Now’s the time to pick up some “spooky” décor and gift items at a great price and support our hospital programs.

Please respond to the ERS all-associate survey by November 9

As you are aware, we recently launched the new ERS at Ascension Crittenton as part of our ongoing effort to be highly reliable, make it easy for our associates and providers to report events and near-misses, and raise the bar on patient safety and experience.

For the ERS to truly benefit Ascension Crittenton and Ascension though, we need your help with the next step. Please take 3-5 minutes to complete a short survey about the ERS. Your feedback is a vital way for our One Integrated Ministry to learn of successes, challenges, and opportunities for improvement. Access the survey by clicking or pasting the following link into your web browser: https://www.surveymonkey.com/r/JX9XD2X. Please complete this survey by NOVEMBER 9.

Thank you for all you’re doing to ensure we deliver on the highest standards of safe care for our patients!


Our Team 

There’s Still Time to participate in the Halloween Pumpkin Carving Contest!

Click here for details.

Book Fair Proceeds Help our Local Community 

Thanks to your generosity the Fall “Books Are Fun” Book Fair, helped Employee Unlimited Potential (UP) raise $501 to kick start Ascension Crittenton Hospital’s Holiday Giving Program. Learn how you can get involved in the Living Our Mission article to follow. Thank you for supporting UP events and programs!


Living our Mission –Ascension Crittenton Participates in Holiday Giving Programs 

Unlimited Potential and OPEIU Local 40 are working with the Rochester Neighborhood House to offer several ways that you can give to those less fortunate this holiday season.

Fall Food Drive: October 30 – November 10, please bring your non-perishable food items to the main lobby, both walkways from the parking structure, the surgical waiting room or the café. Most-needed items include pasta sauce, canned pasta and refried beans. Please click here for details and a flyer to post in your department.

Holiday Giving Program: Help make the holidays a little brighter for local kids in need. You can donate as an individual or a department – please sign up by November 3; gifts are due December 1. Please click here for details and a flyer to post in your department.

Socks and Underwear Drive: October 29 — November 13, please donate new adult socks and underwear, men’s and women’s, any kind or size. Help local community members in need with these essentials. Look for bins at the entrances on the second floor off the parking garage and the nursing office, near the OPEIU board and in the lobby. Questions? Please contact Jo Walker, RN, Vice President, OPEIU Local 40, at 248-431-0964 or jwalker@opeiulocal40.org


In the Community

Ascension Crittenton President, Physician Recognized at Sunrise Pinnacle Awards2017pinnaclecrop

Peter Littrup, MD, and Margaret Dimond, PhD, were recognized at the 2017 Sunrise Pinnacle Awards hosted by the Rochester Regional Chamber of Commerce on October 20. Dr. Littrup was honored as Health Care Professional of the Year for his innovations in tumor ablation. Margaret received the Economic Development Award for her leadership at Ascension Crittenton Hospital. Pictured from left: US Congressman, Mike Bishop; State Senator Marty Knollenberg; Margaret Dimond; Dr. Peter Littrup, and State Representative Mike Webber.


Dinner with the Doctor 2017 Wraps Up with Weight Loss and Orthopedics

Take advantage of these FREE lectures by our expert Ascension Crittenton physicians in November, and enjoy a dinner provided by Great Oaks Country Club. To register or to watch for the next series of Dinner with the Doc lectures to resume in January check out www.crittenton.com/classes

Nov 8 – Medical Weight Loss for Women presented by Richard Duff, MD

Nov. 9 – Advances in Orthopedics presented by Nicholas Frisch, MD and Robert Keller, MD


FREE Wellness Series: Diabetes Health Fair and Open House

Associates and community members are invited to “Diabetes Health Fair and Open House” on Thursday, November 16, 2017, 6:30-8pm, Ascension Crittenton Hospital Main Lobby.  Learn about diabetes management and participate in various health education and wellness activities.  Refreshments provided by Great Oaks Country Club. Register at crittenton.com/classes or call 248-652-5269.


Special Associate Discount Offered on 41st Annual Gourmet Gala tickets 

GG-SaveTheDateThis year associates can purchase a single ticket for $75 and two tickets for a total of $125 (the standard ticket price is $100 each.) The Gala will be held at the Royal Park Hotel from 5 – 8 pm and features a taste of signature dishes and drinks from up to 30 of Metro Detroit’s finest restaurants and wine/liquor boutiques plus silent auction, grand prize raffle and live music. Proceeds will benefit the development of a state-of-the-art inpatient rehabilitation unit. To purchase your discounted tickets, stop by the cafeteria this Friday, October 27th 11am-1pm.

Cash, check and credit card accepted. QuickCharge will not be available to use for this event. Midnight or off-site associates, please email Melissa Blair at Melissa.Blair@Ascension.org or call 248-652-5346 to purchase your discounted tickets.



Be inspired. And be an inspiration.

Let life inspire you in every little detail. Then pass that inspiration along, injecting your own flavor into it.

You don’t need a big, impressive event to be inspired, You don’t need a grand vista or an ornate cathedral.

You just have to step back and consider how vastly rich life is, in this moment. Simply be thankful for whatever is in front of you, and a little bit curious, and slightly adventurous.

Draw inspiration from seeing the brilliance, listening to the harmonies, feeling the textures and sensing the aromas of the world in this moment. Then push that inspiration back into the world with you own words and actions.

Wherever you are, take inspiration, and in whatever you do, give it back. Enjoy your part in a never-ending, inspiring cycle that continues to lift up all of life.

MiConnection is delivered via email every Thursday to all Ascension Michigan email users. To submit an idea or story content, contact a member of the editorial team:

Ascension Michigan: Maureen Petrelia
Borgess: Lew Tysman
Ascension Crittenton Hospital: Shelley Ottenbacher
Mid-Michigan: Christine Bergman
St. John Providence: Gina Carrier, Maureen Petrella, Shelley Ottenbacher
St. John Providence Foundations: Kathy Torick
St. Mary’s Saginaw: Nikole Montalbano
St. Joseph’s: Lori Wojahn
St. Mary’s Standish: Holly Shillair

MiConnection is designed to supplement other forms of organizational communication, including face-to-face, written and electronic. Ascension Michigan encourages all associates to regularly check email, bulletin boards and their local intranet sites for important news, and leaders to share information that helps associates do their jobs and understand developments throughout the organization.