|Message from the President and CEO, Margaret Dimond, PhD
Our reputation is impacted in every encounter we have. When we are moved to listen a little longer or do that extra kindness, it matters.
The letters and phone calls I receive from patients and families about our amazing physicians and associates remind me of that daily. We are in a very personal and intimate business caring for people at their most vulnerable. The expectation is that we will do our jobs well and be professional. But the emotional connection is built upon those moments when we are truly present with our patients, and each other. To quote the great American poet Maya Angelou, “I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” Thank you for all you are doing every day to make our patients and their families feel valued, comfortable and safe.
Joint Commission Preparation Underway
In preparation for our next Joint Commission survey, you will see Regional Regulatory Coordinator, Suzanne Carlson (pictured), rounding throughout the hospital with Anna Basden, Director, Quality and Risk Management, as well as other leaders. This Joint Commission rounding will help us prepare associates and our environment of care for the upcoming survey. Additional preparation will include practice sessions and planned and surprise mock surveys.
Ascension Crittenton Hospital Builds Primary Care Network
The Ascension Crittenton Primary Care network is growing to provide more access to high-quality primary care for our community. Most physicians offer same-day appointments. For more information about these physicians, please call 888-904-HEAL (4325) or visit www.crittenton.com
Ascension Crittenton primary care providers are ready to offer compassionate, personalized care to our community. From left: Adam Hull, DO, Internal Medicine; Gregory Stevens, MD, Internal Medicine; Renee Mirovsky, NP; Ryan Pradko, DO, Family Medicine; Cynthia Housel, DO, Internal Medicine (starts Nov. 1st); Daniel Meram, MD, Family Medicine; V. Tahki Jayasvasti, DO, Internal Medicine; Ronald Stewart, DO, Internal Medicine/Cardiology; Maha Ghalib, MD, Internal Medicine; Saif Cheema, MD, Family Medicine. Not pictured: Carmen Bogdan, MD, Family Medicine; Umesh Gowda, MD, Internal Medicine.
Ascension Crittenton Hospital Creates Nursing Development Opportunities
In alignment with the Nursing Workforce Optimization Plan, Ascension Crittenton is developing programs that support both Onboarding and Retention as well as Professional Development and Competency.
The Nurse Externship Program offers nursing students in their final semesters of nursing school the opportunity to work with a registered nurse preceptor and act as a nurse-extender, learning the performance expectations of an entry-level staff nurse while offering helping hands for patient care.
In collaboration with Oakland University (OU) School of Nursing, Ascension Crittenton is piloting a Student Nurse Residency Program. Student nurses who apply and are selected to this program will benefit from completing 210 hours in the identified clinical area currently limited to: ICU, CVICU, ED and the O.R. In conjunction with this clinical rotation, they will attend a 1.0 credit hour didactic course through OU related to their clinical setting. Upon graduation, these students have the opportunity to transition into a Nurse Intern Program and apply for the Financial Assistance Scholarship Program. This program is funded through the foundation and supports new nurses with tuition reimbursement in lieu of an employment commitment.
Lastly, Ascension Crittenton recently introduced an RN Residency Program for licensed nurses. These monthly sessions focus on topics of interest to new nurses and assists them in building strong relationships within our nursing community. Investing in our nursing workforce is a high priority and key to our success!
News You Can Use
Time for a Flu Shot
In alignment with our values of Reverence and Integrity — and for the safety of our patients and workforce, Ascension Crittenton is offering an annual influenza vaccination for all associates, physicians and adult volunteers. Flu shots will be available at Ascension Crittenton at the following dates and times.
- Friday, Sept. 29 6 a.m. – 2 p.m. Conference Room 2A
- Monday, Oct. 2 10 a.m. – 5 p.m. Conference Room 2F
- Tuesday, Oct. 10 7 – 9 p.m. Conference Room 2F
- Monday, Oct. 16 6 a.m. – 2 p.m. Conference Room 2A
- Thursday, Oct. 19 7 – 9 p.m. Conference Room 2F
Click here for a listing of all Ascension locations, dates and times where you can receive the vaccine. Egg-free vaccine is available only at the Occupational Health offices, Monday- Friday from 7:30 a.m. – 4 p.m.
Please direct any questions to the flu hotline at 855-FLUHOTLINE (855-358-4685).
Those associates who have direct patient contact and elect not to take the flu vaccine, are to wear a mask for the safety of our patients. During high-peak periods of the influenza season, a mask will be required to be worn by those associates who have not received the flu shot. A communications alert will be distributed on high-peak days.
NOTE: Associates who are governed by and subject to a Collective Bargaining Unit Agreement should refer to that agreement for the rights and duties related to this procedure.
myAscension Downtime This Weekend- September 29 – October 1
As we continue to enhance the myAscension user experience, myAscension will be unavailable beginning Friday, Sept. 29 at 6 p.m. EST through Sunday, Oct. 1 at 10:30 a.m. EST.
- The following myAscension applications will be unavailable:
- PeopleSoft Human Resources (HCM)
- PeopleSoft Finance and Supply Chain (FSCM)
- Talent Acquisition Management, AtPar Handheld connection
- PeopleSoft Finance, Supply Chain, and Human Resource Batch jobs (including
pick lists will not run)
- Kronos time clocks and the Kronos application will be available and will not be
affected by this downtime.
What do you need to do?
In preparation for this downtime, plan your work according to your health ministry’s downtime procedures (finance associates should plan month-end close activities accordingly). It is
recommended that associates review their worklist items under “My To Do’s” and clear out any items that need attention prior to the downtime. Additionally, if you have saved myAscension
links in your browser’s favorites, these links will be temporarily redirected. We recommend re-creating these favorites after the downtime. Please note: paystubs on myAscension will be unavailable during this time.
Ascension Crittenton Announces New AIS Director
Brian Jacobs has accepted the position of AIS Director which is the AIS leadership role for Ascension Crittenton. Most recently the AIS Infrastructure Security Officer for Ascension Crittenton, Brian has had multiple roles in IT infrastructure, project management and security within AIS over the last 19 years and brings with him a vast knowledge of the AIS organization. Having this background will greatly enhance Ascension Crittenton’s technology integration with Ascension.
Brian assumed his new role this past Monday, replacing Mary Kay LaChance, who is moving into a Vice President role with the AIS national team. Many thanks to Mary Kay for the work she has done over the past year as AIS took accountability for Ascension Crittenton IT and began the journey to Ascension information technology standards. Pictured, Brian Jacobs, AIS Director.
Ascension Crittenton President Speaks at MSU Leadership Institute
President and CEO Margaret Dimond, PhD, recently addressed a group of hand-selected young women at Michigan State University’s Female Leadership Institute. The overall purpose of the Institute is to develop and advance female students as leaders through a leadership curriculum and by establishing a network of meaningful connections with CEO-level female professionals.
– Julie Kress, RN, MSN, Nurse Manager and Melissa Blair, Events Coordinator
Julie Kress, RN, MSN, Nurse Manager (Pictured, left) has worked for Ascension Crittenton for nearly 12 years, and was thrilled when her daughter, Melissa Blair (pictured left), joined the team as an Events Coordinator for the Foundation in 2015. Melissa graduated from MSU in 2011 with a business degree focusing on hospitality and started her career in restaurant management. She decided to expand her career field and wanted to work for a corporation that cared for her community. That’s when Julie encouraged her to work at Ascension Crittenton.
Julie says that the best part about working together is watching Melissa in action and watching her function in the work environment. She loves seeing her address all levels of the organization – donors, administrators, physicians, associates, vendors – as a professional. Melissa says the best part about working at Ascension Crittenton with her mom is the support they have for one another connecting the clinical side and administrative/foundation side. They both get a unique view of one another’s lives that many mother-daughter relationships don’t have. Plus, says Melissa, sometimes she surprises her with lunch.
In the Community
Ascension Crittenton Supports Wheels and Teal
In support of ovarian cancer awareness, Ascension Crittenton Hospital sported teal ribbons at our main entrance and participated in the Village of Rochester Hills’ Wheels and Teal event on September 16. The weather ensured a great turn out and the Ascension Crittenton table offered blood pressure screening, Stroke, Cardiac education and more! Pictured Diana Soper, RN, Preadmission Testing, and her husband visit the Ascension table.
Ascension Crittenton Physician Interviewed for ESPN3
Ryan Siwiec, DO, Orthopedic Surgeon, is part of the team of Ascension Crittenton physicians who provide medical coverage for Oakland University athletes and their opponents during games. Last Saturday at the men’s soccer match vs. Cleveland State, Dr. Siwiec had the opportunity to get into the broadcast booth with ESPN3 during the live game broadcast. He was interviewed by Neal Ruhl, the voice of the Golden Grizzlies, regarding youth in sports, treating common sports injuries and injury prevention for both young athletes and adults.
Ascension Crittenton Sponsors Brooksie Way Expo
Thousands of runners and walkers visited the Brooksie Way Expo last Friday and Saturday in preparation for the races held on Sunday. Members of the Ascension Crittenton Community Health team were there to greet them at a booth featuring our history as well as our services and community programs. From left Peggy Raftery, patient portal coordinator, Karen Pfeffer, RN, community health and education coordinator and Laura Mulligan, MSN, RN, Lactation Consultant/Maternal Child Coordinator.
Ascension Crittenton Leaders on the Airwaves
Glenn Garwood, Administrative Director, Emergency and Imaging Services (left) and Branden Hill, Director, Imaging Services, (right) were guests on the “Next Steps 4 Seniors” radio show where they discussed the exciting enhancements in our Imaging and Emergency services at Ascension Crittenton. Tune in to The Patriot/WDTK at 101.5 FM or 1400 AM on Saturday at 11 a.m. or Sunday at 10 a.m. to hear the interview.
All About Women – October 4
Ascension Crittenton Hospital is hosting the 18th Annual All About Women Event on October 4 from 4:30 – 7 p.m. At this free event, women of all ages and their families can enjoy a variety of health and wellness activities, exhibits, health screenings, refreshments – plus a 1.75 mile walk for breast cancer awareness through downtown Rochester starting at 6 p.m. Be sure to wear pink! No registration is needed. Click here to download a flyer to post in your unit or department.
Join Us for the Fall Tailgate: The Great Divide– MSU vs. U-M
Associates are invited to wear their MSU or U of M gear (work appropriate, please) on Friday, October 6. And enjoy a free hotdog lunch from 11:30 a.m. – 1:30 p.m. or 9:30 – 11 p.m. Click here for details!
Associate Discount Offered on 41st Annual Gourmet Gala tickets
Associates can enjoy a great night out at the Gourmet Gala on November 5 at a specially discounted price. This year associates can purchase a single ticket for $75 and two tickets for a total of $125 (the standard ticket price is $100 each.) The Gala will be held at the Royal Park Hotel from 5 – 8 p.m. and features a taste of signature dishes and drinks from up to 30 of Metro Detroit’s finest restaurants and wine/liquor boutiques plus silent auction, grand prize raffle and live music. Proceeds will benefit the development of a state-of-the-art inpatient rehabilitation unit. To purchase your discounted tickets, stop by the cafeteria on the following:
- TOMORROW Friday, Sept. 29th 11am-1pm
- Thursday, October 12th 8pm- 10pm (Midnight Shift)
- Friday, October 13th 11am-1pm
- Friday, October 27th 11am-1pm
Cash, check and credit card accepted. QuickCharge will not be available to use for this event. Midnight or off-site associates, please email Melissa Blair at Melissa.Blair@Ascension.org or call 248-652-5346 to purchase your discounted tickets. Tickets sell fast and are limited, so purchase your tickets soon!
Let Optimism Be the Reason
A successful day begins with successful thoughts and expectations. When you sincerely expect to get it done, you’re well on your way.
The reality of this moment is what it is. What truly matters, though, is your interpretation of reality, and that depends on you.
The way you see the world determines the way you respond to it. See this day as an opportunity, and you’ll act to capitalize on the opportunity.
Your thoughts and expectations alone do not influence the situation. They do influence you, and will push you to do great things in any situation.
Stop looking for reasons to be optimistic, and let your own optimism be the reason. Choose positive expectations, a positive frame of mind, and let yourself be driven to create positive results.
Today, live the great day you deserve by first envisioning it in your mind. Then follow that vision and enjoy the satisfaction of working to make it all come true. — Ralph Marston