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MiConnection – October 12


GearUpSept2017Message from the President and CEO, Margaret Dimond, PhD

Hope you were able to stop by and enjoy the tailgate on Friday. Go Green!

As you know, these events are to celebrate and acknowledge the hard work you are all doing every day. But there’s the added value of team building in getting to know each other as people not just as co-workers. That helps to build trust, and accountability to one another. We are all links in the patient experience, as they move through the various aspects of their care. It’s not enough to ensure that the patient and their family have a great experience in our own individual area – to truly offer a 5-star experience, we need to anticipate the next step and help ensure a seamless transition. Think about the links in “your chain,” how does a patient arrive to your area, where do they go when they leave? Remember this is all new to our patients and we can have a great impact on their comfort and reassurance if we think of ourselves as one team, and take ownership for the “hand off” as well as the care in our own area.

Speaking of transition, by now I’m sure that you have all received the news about my upcoming departure. This was a very difficult decision, but one thing that made it easier was having complete confidence in the leadership team at Ascension Crittenton. We’ve done some amazing work in a short time, which I will highlight in my next Gear Up For Great message. I will be working closely with Gwen MacKenzie, Vice President, Ascension Health and Michigan Market Executive, and Jean Meyer, Chief Operating Officer, Ascension Michigan on a solid transition plan, and I truly believe Ascension Crittenton’s future is brighter than ever.

Thank you for your commitment to our patients and each other as we Gear up for Great!


TRIMEDX Inventory Validation Underway

Ascension Crittenton Hospital has partnered with TRIMEDX to manage Ascension Crittenton Hospital’s Clinical Engineering and Clinical Asset Management program. TRIMEDX’s inventory validation team is now on site through Friday, October 20, to tag all in-scope medical equipment. This team will be wearing gray TRIMEDX scrubs and name badges. To minimize interruptions to patient care, any assistance in helping to locate medical equipment will be greatly appreciated.​

Questions about the inventory validation process? Contact the TRIMEDX Inventory Supervisor, Britt Putka, at Britt.Putka@trimedx.com.


News You Can Use

Time for a Flu Shot

Flu shots are still available at Ascension Crittenton at the following dates and times. Monday, Oct. 16: 6 a.m. – 2 p.m. Conference Room 2A and Thursday, Oct. 19: 7 – 9 p.m. Conference Room 2F. Click here for a listing of all Ascension locations, dates and times where you can receive the vaccine. Egg-free vaccine is available only at the Occupational Health offices, Monday- Friday from 7:30 a.m. – 4 p.m. Please direct any questions to the flu hotline at 855-FLUHOTLINE (855-358-4685).


2018 Benefits Information Now Online

To help you understand your benefits options for 2018, visit my.ascension.org > My Benefits > Go to Benefits Page > myAscension benefits > 2018 Benefits Enrollment. 


National Prescription Drug Take Back Day – October 28

Take your unused or expired medications for safe disposal. Visit www.dea.gov or call 800-882-9539 for a collection site near you. Click here for more info.


Our Team

Inpatient Rehab Hosts Patient Reunion

ARehabreunion1aFormer Inpatient Rehabilitation patients and their guest were invited to a celebration of their accomplishments of the past year along with the Ascension Crittenton associates who were part of that process. This year, about 25 patients and family members attended the Rehab Reunion on September 28. Thanks to the help of the TouchPoint team, a special area was reserved and set up for the event in the cafeteria.

A highlight of the event is the announcement of the “Star of the Year” selected by the community advisory board (CAB) which includes former patients, leaders from the community and associates. This year’s “Star,” Robert Parks (pictured center), was a model of motivation, engagement and support for others during his stay. He arrived at the emergency department with an acute embolic stroke which severely affected his left side. Prior to this event, Robert was very independent with all his mobility – which he was determined to regain. He stayed on our inpatient rehabilitation unit for 23 days and was subsequently discharged home with his spouse. He completed OT and PT services with our Outpatient Rehabilitation team and is now independent with all of his mobility and activities of daily living — without the use of an assistive device.

Associates were inspired by Robert and by stories from other patients as well, speaking about what they have been through, who assisted them throughout the way, and where they are now. Special kudos to Lesley Noll, Recreational Therapist, who took the lead in planning the event; Brian Roth, MD, and Mike Cagle, Program Director, who spoke about the unit’s accomplishments over the past year and the state of the industry, and to Laurie Murray, RN, who created a slide show with music to highlight various moments from the past year.

Pictured from left to right: Anne Smith, NP, MSN, RN, Robert Parks and his wife, Gail Parks.

New Orthopedic Surgeons Join Ascension Crittenton Hospital

NewSurgeonsTwo leading orthopedic surgeons, Nicholas B. Frisch, M.D., (left) and Robert A. Keller, M.D., (right) have joined the orthopedic care team at Ascension Crittenton Hospital. Both Dr. Frisch and Dr. Keller are board-certified orthopedic surgeons, bringing years of high quality and innovative treatment experience to Ascension Crittenton Hospital.

Dr. Frisch’s areas of specialty include minimally invasive and partial joint replacement, total hip and knee replacement, complex and revision hip and knee replacement and outpatient joint replacement. He utilizes efficient pain management pathways, which allow for rapid recovery and a faster return to normal activity.

Dr. Keller is dedicated to providing minimally-invasive, state-of the-art surgical techniques for his patients to get them back to their activity or sport. Dr. Keller’s areas of expertise include arthroscopic shoulder surgery (rotator cuff repair and shoulder stabilization/labrum repair), arthroscopic knee surgery and ligament reconstruction, shoulder replacement, elbow arthroscopy and ligament reconstruction, hip arthroscopy and treating traumatic injuries and fractures. To learn more about Ascension Crittenton Orthopedic physicians and services, visit www.crittenton.com


CR-17801 50th Anniversary Logo_FNLMy Crittenton Memory – Peter Duhamel, MD

ADuhamel1As a member of the inaugural medical staff of Ascension Crittenton Hospital, Peter Duhamel, MD, has many memories of the hospital as it has grown over the last 50 years. Dr. Duhamel started at the Crittenton Hospital – Detroit Unit and was the general surgeon there for the first 10 years. He transferred to the Rochester hospital when it opened in 1967 and recalls working closely with Riley Allen, Ascension Crittenton’s first president. Mr. Allen had also come from the leadership team at the Detroit hospital to help launch the brand new hospital and develop programs and services, including the emergency room. In 1979, Dr. Duhamel was the Chief of staff.

Dr. Duhamel says that being able to take care of his patients was a great experience but the way that Ascension Crittenton Hospital cared for patients was an even better experience. Retired in 2008, Dr. Duhamel was honored to spend so many years of his career caring for patients and working alongside such a talented and compassionate team. Still a member of the Rochester community, he enjoys getting together with other original staff members to have dinner and share memories.

Dr. Duhamel, pictured right, is recognized as one of the original members of the Ascension Crittenton medical staff at a 50th anniversary celebration for the hospital in August.



In the words of a grateful Ascension Crittenton patient

First, I would like to say… “They saved my life and the lives of my twin daughters,” began the heartfelt letter from Jennifer Lewis, RN, CVICU, Ascension Crittenton Hospital and a recent patient. An excerpt of Jennifer’s heartfelt letter of gratitude was featured in last week’s MiConnection but we wanted to follow up this week with a photo of these two beautiful, healthy little girls. Pictured with their mom, Jennifer, Ella and Makenna are happy and healthy thanks to Ascension Crittenton physicians and staff.


Ascension Crittenton Celebrates 18th Annual All About Women event

Despite the rainy weather, more than 200 associates and community members participated in the All About Women Expo and community walk. Pictured, Tomasine Marx, CFO and COO, cuts the anniversary cake commemorating the event’s 18th year, surrounded by associates and community members. Back row: Julie Schulz, MD, Branden Hill, Director, Imaging, Angie DelPup, Director, Community Outreach and Nursing Business Operations, Daniel Greene, MD, Karen Pfeffer, RN,  Coordinator, Community Health, Ryan Pradko, MD, and (far right back )volunteer Sejla Ahmetbasic, Peggy Raftery, Coordinator, Patient Portal and volunteer, Emily Kado (front right) as well as several supportive community members.



In the Community

Trauma and Primary Care Connect with Lake Orion Community Parents and Students

Daniel Meram, MD, Family Medicine, and Dee Laduke, RN, Trauma and Stroke Program Manager, hosted a booth discussing trauma prevention and healthy living at the Lake Orion Shop Local event on October 5 at Lake Orion High School Field House. The event, attended by several hundred families, featured a variety of local businesses and services and coincided with the school’s parent-teacher conferences. Dr. Meram poses with the Lake Orion Dragon (bottom left) and students gets hands-on education about distracted driving (bottom right).



Ascension Crittenton Trauma Program Participates in Michigan SOS LIVE!

As a member of the Michigan Trauma Coalition, Ascension Crittenton participated in the state of Michigan SOS Live Event on October 7 at Waterford Mott High School. Hosted by Ruth Johnson (pictured), Michigan Secretary of State, the event offers an interactive look at all the services offered by the Secretary of State office with games, demonstrations and hands-on activities like the distracted driving simulator (pictured being “driven” by a local student). Ascension Crittenton Trauma Program Manager, Dee Laduke, RN, provided activities including “Stop the bleed” education, car seat safety, and distracted driving and alcohol awareness.



Community Service Opportunity — Children’s Leukemia Foundation Halloween Event

Oakland University is hosting a trick or treat event at the O’rena on October 20 from 4-6 p.m. for the children and families connected with Children’s Leukemia Foundation of Michigan. If you would like to volunteer at the event, please contact Holly Kerstner at kerstner@oakland.edu.



Dinner with the Doctor 2017 Wraps Up with Weight Loss and Orthopedics

Take advantage of these FREE lectures by our expert Ascension Crittenton physicians in November, and enjoy a dinner provided by Great Oaks Country Club. All events are held in the lobby and auditorium. To register or to watch for the next series of Dinner with the Doc lectures to resume in January check out www.crittenton.com/classes

Nov 8 – Medical Weight Loss for Women presented by Richard Duff, MD

Nov. 9 – Advances in Orthopedics presented by Nicholas Frisch, MD and Robert Keller, MD


Associate Discount Offered on 41st Annual Gourmet Gala tickets

GG-SaveTheDateAssociates can enjoy a great night out at the Gourmet Gala on November 5 at a specially discounted price. 

This year, associates can purchase a single ticket for $75 and two tickets for a total of $125 (the standard ticket price is $100 each.) The Gala will be held at the Royal Park Hotel from 5 – 8 p.m. and features a taste of signature dishes and drinks from up to 30 of Metro Detroit’s finest restaurants and wine/liquor boutiques plus silent auction, grand prize raffle and live music. Proceeds will benefit the development of a state-of-the-art inpatient rehabilitation unit. To purchase your discounted tickets, stop by the cafeteria on the following:


  • Today, October 12th 8pm- 10pm (Midnight Shift)
  • Friday, October 13th 11am-1pm
  • Friday, October 27th 11am-1pm

Associates are welcome to purchase tickets using cash, check and credit card. QuickCharge will not be available to use for this event. Midnight or off-site associates, please email Melissa Blair at Melissa.Blair@Ascension.org or call 248-652-5346 to purchase your discounted tickets. Tickets sell fast and are limited, so purchase your tickets soon!




MiConnection is delivered via email every Thursday to all Ascension Michigan email users. To submit an idea or story content, contact a member of the editorial team:

Ascension Michigan: Maureen Petrelia
Borgess: Lew Tysman
Ascension Crittenton Hospital: Shelley Ottenbacher
Mid-Michigan: Christine Bergman
St. John Providence: Gina Carrier, Maureen Petrella, Shelley Ottenbacher
St. John Providence Foundations: Kathy Torick
St. Mary’s Saginaw: Nikole Montalbano
St. Joseph’s: Lori Wojahn
St. Mary’s Standish: Holly Shillair

MiConnection is designed to supplement other forms of organizational communication, including face-to-face, written and electronic. Ascension Michigan encourages all associates to regularly check email, bulletin boards and their local intranet sites for important news, and leaders to share information that helps associates do their jobs and understand developments throughout the organization