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MiConnection – August 10


Message from the President and CEO, Margaret Dimond, PhD

We are nearing the official date of our 50th anniversary on August 15 — and with our new rebranding, there are twice the reasons to celebrate. I cannot thank all of you enough for the energy, enthusiasm and compassion you bring to our hospital each day — some of you for decades! This is a time of great change for us with major initiatives like our new event reporting system and Symphony, but through it all, I see how inspired to care you truly are.

I hope you can stop down and celebrate our 50th next week with an ice cream treat in the cafeteria patio area. Also, please plan to join a Town Hall session on August 30. More details about both events below.



Joint Commission Primary Stroke Site Visit – August 8, 2017

Congratulations to the Stroke Committee and all of those who contributed to our successful recertification visit.  The Joint Commission surveyors identified only (3) opportunities for improvement, which we have 60 days to correct. The surveyors were overall impressed with the program and commented specifically on our team work, collaboration between departments and commitment to providing excellent patient care!

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US Congressman Mike Bishop Visits Ascension Crittenton

US Congressman Mike Bishop joined Ascension Crittenton leaders for a meeting earlier this week. Leaders provided the congressman with an overview of the exciting facility and program improvements at Ascension Crittenton. Congressman Bishop is a resident of the local area who was born here at Ascension Crittenton. Pictured from left are: Margaret Dimond, Congressman Bishop, and our new Board of Trustees Chair, Peter de Steiger.


UP Education Grants awarded

Unlimited Potential (UP) awarded six candidates with an Education Grant at a ceremony on August 7 in the main lobby.  Each of the following were awarded with a $1,000 grant to be used toward tuition: Akayla Anderson, daughter Angela Anderson, Unit Secretary, 4 South; Dan Cardiff, RN, Operating Room; Courtney Cheshire, daughter of Donna Cheshire, Coordinator, Surgical Services; Victoria Klaas, daughter of Susan Klaas, Unit Secretary, Mother-Baby Unit; Nathan Wright, Nursing Assistant, 5 South; and Tamara Yoas, Float Pool, RN.

Any associate or their dependent pursuing their degree at an accredited education college or university is eligible for a UP educational grant. Applicants complete and submit an application form to UP and awardees are chosen by a selection committee. Grants are offered once each year. Congratulations to this year’s UP Educational Grant Awardees!

Pictured: UP Executive Committee member Laura Sowinski, RN, Education Specialist/ Nursing Administration; Tamara Yoas, Courtney Cheshire, Victoria Klaas, Akayla Anderson, Dan Cardiff and Tomasine Marx, COO & CFO.

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News You Can Use

IT Security is everyone’s job

AIS has posted the following article titled “Ransomware Still a Major Threat for Healthcare” on the Crittenton intranet.  It can be found on the intranet page by clicking the Education tab -> IT Security and Awareness.  We encourage you to please read this document to better help protect our patient data and safety.  If you have any questions, please contact Brian Jacobs at 248-652-5642.


Got a question about Symphony? Join Human Resources at a Symphony education session

Our HR department has scheduled open forums and “strolling” meetings to take associate questions on upcoming Symphony changes. For a complete schedule of the upcoming meetings which begin August 16 click here.


Have a question about the new brand or name?

Now that we are Ascension Crittenton Hospital, you may have questions about how to use the name or the logo. Please click here for Frequently Asked Questions. You can also find the Ascension powerpoint and other templates on the Ascension Crittenton mycommunities page (Intranet) under Departments<Marketing.


Save 50% at the Gift Shop Summer Sale

Now through Labor Day, September 4, enjoy 50% off on all summer clothing, accessories, garden and gift ware.

Remember, all proceeds benefit our hospital.


Our Team

Living our mission – volunteer to help weed our Raising Rochester gardens

All associates are invited to assist with weeding the Raising Rochester garden beds on the second floor patio across from the Sanctuary at 4 p.m. on Monday, August 14. Raising Rochester’s harvest of fruits and vegetables go to benefit local families in need. If you are available to help, please just show up. Many hands make light work!


Ascension Crittenton Night at Jimmy John Field

Nearly 300 associates, board members and their guests joined in a special 50th anniversary celebration at Jimmy John Field in Utica on Friday, August 4. They enjoyed a buffet and beverages, President and CEO, Margaret Dimond, PhD, threw the ceremonial first pitch, volunteer Joanna Lee sang the national anthem – and the Ascension Crittenton group even took the field for a “Team photo.”


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Future Ascension Crittenton Doctor or Nurse?

Meet Sophia, age six, shown here in her mini Ascension Crittenton lab coat and mask from our gift shop. Her mom, Melissa Reyes-Wlodyga, a patient of Dr. Sapna Murthy, was recently here at Ascension Crittenton delivering Sophia’s new baby sister. Sophia was also an Ascension Crittenton baby.


In the Community

Ascension Crittenton sponsors 5th Annual Teen Night on August 3Screen Shot 2017-08-10 at 9.15.54 AM

Despite the downpour, Ascension Crittenton Community Health associates kept their smiles bright at the 5th annual Teen Night on August 3 at the Village of Rochester Hills.

This free event just for teens and their families was a fun and educational evening that also included other interactive activities which promote healthy lifestyles, and plenty of free food!  Pictured from left: Karen Pfeffer, RN, Community Health Coordinator and Melissa Blair, Events Coordinator, Foundation, show that Ascension Crittenton spirit.


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CHF education featured at Rochester Farmer’s Market

Crystal Loveday, RN, Nurse Practitioner, (right) chats with a community member at the Ascension Crittenton tent at the Rochester Farmers Market on August 5 to educate the community about congestive heart failure and what Ascension Crittenton offers to help individuals manage this condition


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Ascension Crittenton hosts Future Leader Dogs

Ascension Crittenton Hospital hosted its first Leader Dogs for the Blind puppy training class last month. About a dozen puppies and puppy raisers utilized the hospital facility to practice working in public areas by using stairs, elevators and more. As part of its partnership with Leader Dog, ACH plans to host more classes, as well as working sessions with clients, as part of the training that occurs when people who are blind or visually impaired are first partnered with a Leader Dog and learning to work together as a team.

Leader dogs in training assemble for training on the South Tower walking bridge at Ascension Crittenton Hospital.



6-8-#8Happy Birthday to Us!

The first patients were admitted to Crittenton Hospital – Rochester Unit, as it was then called, on August 15, 1967. In honor of this special anniversary, associates and volunteers are invited to stop by the cafeteria to celebrate our official birthday with an ice cream on August 15. Stop by the cafeteria patio from 11 a.m. to 1 p.m. (weather permitting) and in the cafeteria from 8 – 10 p.m. and look for the ice cream cart. Thank you for all you do for our patients and the community!


Mark your calendar for the next associate TOWN HALL August 30

Join our executive leadership for an Associate Town Hall on August 30th   at the following locations.

  • 2:30m -3:15 p.m. – 5 South
  • 3:15- 3:45 p.m. – Outpatient Lab
  • 3:45 – 4:30 p.m. – Auditorium
  • 7 – 9:30 p.m. – Rounding on Nursing units
  • 9:30 – 11:30 p.m. – Cafeteria, sessions every half hour


Trauma Talk – September 8

Join Dr. Marc Cullen for a discussion about Pediatric Trauma eligible for CEU credit. Click here to learn more.



We make a living by what we get but we make a life by what we give.         -Winston Churchill


MiConnection is delivered via email every Thursday to all Ascension Michigan email users. To submit an idea or story content, contact a member of the editorial team:

Ascension Michigan: Maureen Petrelia

Borgess: Lew Tysman
Ascension Crittenton Hospital: Shelley Ottenbacher
Mid-Michigan: Christine Bergman
St. John Providence: Gina Carrier, Maureen Petrella, Shelley Ottenbacher
St. John Providence Foundations: Kathy Torick
St. Mary’s Saginaw: Nikole Montalbano
St. Joseph’s: Lori Wojahn
St. Mary’s Standish: Holly Shillair

MiConnection is designed to supplement other forms of organizational communication, including face-to-face, written and electronic. Ascension Michigan encourages all associates to regularly check email, bulletin boards and their local intranet sites for important news, and leaders to share information that helps associates do their jobs and understand developments throughout the organization.