“What makes Crittenton Medical Equpiment unique is that our staff can give you hands-on explanations of how to use things,” says Rosemary Rangi, Director of Operations. “Each store has a large retail showroom, which allows you to see and touch items rather than taking a gamble when ordering supplies online.”
An Extra Level of Customer Care
Allison Stanley of Lake Orion came to Crittenton Medical Equipment for a wheelchair, but left with much more. Allison, now 10 years old, was diagnosed with Charcot-Marietooth disease, a neurological disorder affecting muscle control. Her strong spirit captured the affection of the Crittenton Medical Equipment staff, says her mother, Christine. Rather than simply helping Allison with her supplies, the Crittenton Medical Equipment staff pitched in to raise money to send her to a camp for kids with Muscular Dystrophy.
Store Director Rosemary Rangi even walked with Allison and her family at the Muscular Dystrophy association Muscle Walk at Ford Field last March. Together, they raised $4,500.
“We look forward to supporting her efforts in the walk again this year,” Rangi says.
Each Crittenton Medical Equipment location offers more than just supplies. In Rochester Hills, you can consult with a registered dietitian about your nutrition needs. You can have a hearing evaluation with an audiologist at the Lake Orion location and be fitted with a hearing aid, or just bring your hearing aids to be cleaned, adjusted, or repaired. Personal emergency response monitoring services, which can be helpful if you are an older adult or have special needs, are also available at both locations. Should you fall or need help, push a button and a representative will answer your call and stay on the line until help arrives.
The two stores are open Monday through Friday, 9 a.m.–6 p.m., and Saturday, 9 a.m.–3 p.m. “But we’re on call 24 hours a day, seven days a week,” Rangi says. Home delivery is also available. Call (800) 500-3808 or click here.
161 S. Livernois Road
Rochester Hills, MI 48307
1176 S. Lapeer Road
Lake Orion, MI 48360