You Should Choose Crittenton Hospital Medical Center Emergency Department
The Emergency Department (ED) at Crittenton is dedicated to delivering the very best patient care as comfortably and rapidly as possible. Here are just a few things that set the ED at Crittenton apart:
- All of our ED physicians are board-certified in emergency medicine, and our providers implement evidence-based practices when treating patients.
- We’re an accredited Chest Pain Center and have certified stroke center status.
- Our staff understands the importance of treating patients as efficiently as possible in emergency situations, and we make it a daily goal to keep ED wait times to a minimum.
- To help make hospital services more efficient and timely, Crittenton utilizes electronic medical records throughout the entire hospital, including the ED. This allows physicians to review patient records instantaneously, thus enabling more immediate treatment for patients experiencing emergencies.
- Crittenton also works hard to stand apart from other hospitals by providing exceptional care for patients experiencing cardiac emergencies. For example, Crittenton’s door-to-balloon time (the time that passes from the time a cardiac patient enters the ED until he or she receives interventional treatment) is 49 minutes—well below the national average of 90 minutes—and the staff works hard to achieve its high patient satisfaction scores.
- The average length of stay for patients in the ED at Crittenton is two hours, compared with the national average of more than three hours.
- Crittenton is the only hospital to lead a Michigan Hospital Association Keystone Initiative in Lean process improvement, which aims to improve the care experience for patients.
- On average, patients in the ED at Crittenton are in an exam room within 15 minutes of arrival.
Expedient Care Delivered Now
For minor injuries and illnesses that still warrant a trip to the ED, Crittenton offers Express Care. This service allows patients with less severe medical concerns to be seen more swiftly. Crittenton’s ED also boasts a relationship-based nursing model of care, ensuring patients and their families experience compassionate, attentive care when receiving emergency services at Crittenton.
“Crittenton’s ED staff endeavors to excel at good communication and interaction with our patients,” says David Bauer, MD, FACEP, Chief of Emergency Medicine at Crittenton. “It’s difficult when you or a loved one is ill or injured. We want to make our patients as comfortable and confident as possible during their ED experiences with us.”
For more information about emergency services at Crittenton Hospital Medical Center, visit www.crittenton.com/emergency-services.
