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For more than 40 years, Crittenton has worked to “enhance the health status of the individuals and communities we serve inpartnership with our physicians, employees, and community members.” In pursuit of this mission, Crittenton makes a continual effort to promote a new level of focused, patient-centered healing. “We take our role as a healthcare provider for this community very seriously. Our goal is to provide better outcomes through better options for care administered by a staff dedicated to patient satisfaction,” explains Jeff Kapuscinski, Director of Marketing and Communications at Crittenton. “Understanding the needs of our community now and in the future drives our planning and growth strategies.”
IN GOOD COMPANY
Crittenton is an independent hospital, choosing to pursue strategic partnerships in lieu of corporate stewardship. This approach has led to strong working relationships with the University of Michigan and Wayne State University. These affiliations allow Crittenton to provide patients access to leading treatments and technologies for a wide range of health concerns. Additionally, Crittenton works with Rochester Community Schools to meet the health needs of students across the district. A Crittenton nurse works directly
with schools in the community to help ensure the health needs of all students are met.
Through these key affiliations and outreach programs, Crittenton is redefining the phrase “community hospital.” “While many think of this phrase in relation to a facility’s size, at Crittenton it stands for an unprecedented level of involvement in the area we serve,”
Kapuscinski says.
YOUR DESTINATION FOR QUALITY CARE
Through professional development and quality control initiatives, Crittenton puts a premium on customer satisfaction. As the hospital explores new ways to expand services and create a positive healing environment for patients, one principle remains
fundamental—the commitment to improve.
“At Crittenton, we strive for continuous improvement. Complacency is nonexistent,” Kapuscinski adds. “Our work never ends, and there are countless ways we seek to make our care more convenient and the health experience more rewarding for the people who matter most—our patients.”
Leading the Way in Advanced Care
Expertise
Crittenton has a Chest Pain Program and dedicated Chest Pain Observation Unit that complement the outstanding cardiovascular program, which supports research headed by Samer Kazziha, MD, FACC, FACP, FSCAI, FCCP, FSVMB, Executive Medical Director of Cardiovascular Services at Crittenton’s Shelton Heart Center. The Chest Pain Observation Unit opened in January 2010.
Technology
In May 2010, Crittenton began its robotic surgery program with the implementation of the da Vinci® Surgical System for gynecologic and urologic procedures. This system allows physicians to perform minimally invasive techniques that promote quicker recovery and healing for patients.
Putting Our Community First
At Crittenton, we’re proud to be a not-for-profit community hospital. Our involvement in programs and events throughout Rochester and the surrounding communities is as much a part of our identity as our ability to provide first-class medical care.
Whether we’ve had the pleasure of caring for you and your family over the years or you have participated in one of our classes or events, we hope you’ve benefited from some of the many community programs and activities with which we’re involved.
The following are just some of the ways we make an impact in the communities we serve through sponsorships, partnerships, and
other involvements:
• Academic and athletic scholarships for students of the three Rochester high schools
• Art and Apples Festival
• Auburn Hills, Lake Orion, and Rochester farmers’ markets
• City of Rochester Hills Festival of the Hills fireworks show
• Crittenton Cup, a trophy awarded to the Rochester high school with the most points accumulated through varsity athletic competitions
• Great Harvest Food Gathering
• North Oakland Family YMCA Strong Kids Campaign
• Relay For Life® with the American Cancer Society
• Rochester Area Neighborhood House
• School Nurse Program for Rochester
Community Schools, in which a nurse from Crittenton works with her counterparts at local schools to develop medical plans for children that allow them to remain engaged and focused on learning. To search for a community class, event, or screening at Crittenton Hospital Medical Center, visit www.crittenton.com and select “Community Classes”
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